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Admin

Contact Us

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Please fill out the contact form below and we will reply as soon as possible.

  • Patient Portal
  • Admin
    Config Reports Onboarding
  • Integration
  • Release Notes
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Admin

Getting started with Admin

  • Introducing PatientPay Admin
  • Login
  • Multi-factor Authentication (MFA)
  • Reset Password
  • Searching for Patients, Bills and Transactions
  • Viewing Guarantor/Patient Details
  • Viewing a Bill's Details
  • Capturing Payment for Bills
  • Viewing Transaction Details
  • Using the Analytics Dashboard
  • Using Create Payment for Time-of-Service or Bill Payments
  • Using Insurance Payments
  • Using Cash Register
  • Managing Users, Roles and Permissions
  • Managing Account Settings in Admin
  • Accessing the Knowledge Base in Admin

Config

  • Using Admin Configuration
  • Configuring Partners
  • Configuring Organizations for a Partner
  • Configuring Partner Ingestion Settings
  • Configuring Partner Payment Settings
  • Configuring Partner Communication Settings
  • Configuring Partner Branding Settings
  • Configuring Organizations
  • Configuring Organization Information Settings
  • Configuring Organization Ingestion Settings
  • Configuring Organization Dunning Settings
  • Configuring Organization Payments Settings
  • Configuring Organization Communication Settings
  • Configuring Organization Recon Settings
  • Configuring Organization Patient Experience Settings

Reports

  • Using Admin Reports
  • Using the Bill Summary Report
  • Using the Daily Activity Summary Report
  • Using the Payment Plan Report
  • Using the Transaction Report
  • Using the Estimated Notification Report
  • Using the Invalid Email and Text Report
  • Using the Opt-Out Report
  • Using the Patient Click Through Report
  • Using the Text Response Report
  • Using the Ingestion Report
  • Using the Print Job Report
  • Using the Recon Report

Onboarding

Popular Articles

  1. Viewing Guarantor/Patient Details
  2. Capturing Payment for Bills
  3. Recon Specification
  4. Login
  5. Viewing Transaction Details
  6. Introducing PatientPay Admin
  7. Integrating with PatientPay
  8. Using the Analytics Dashboard
  9. Using Create Payment for Time-of-Service or Bill Payments

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