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Admin

Contact Us

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Please fill out the contact form below and we will reply as soon as possible.

  • Patient Portal
  • Admin
    Config Reports Onboarding
  • Integration
  • Release Notes
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Admin

Getting started with Admin

  • Introducing PatientPay Admin
  • Login
  • Multi-factor Authentication (MFA)
  • Reset Password
  • Searching for Patients, Bills and Transactions
  • Viewing Guarantor/Patient Details
  • Viewing a Bill's Details
  • Capturing Payment for Bills
  • Viewing Transaction Details
  • Using the Analytics Dashboard
  • Using Create Payment for Time-of-Service or Bill Payments
  • Using Insurance Payments
  • Using Cash Register
  • Managing Users, Roles and Permissions
  • Managing Account Settings in Admin
  • Accessing the Knowledge Base in Admin

Config

  • Using Admin Configuration
  • Configuring Partners
  • Configuring Organizations for a Partner
  • Configuring Partner Ingestion Settings
  • Configuring Partner Payment Settings
  • Configuring Partner Communication Settings
  • Configuring Partner Branding Settings
  • Configuring Organizations
  • Configuring Organization Information Settings
  • Configuring Organization Ingestion Settings
  • Configuring Organization Dunning Settings
  • Configuring Organization Payments Settings
  • Configuring Organization Communication Settings
  • Configuring Organization Recon Settings
  • Configuring Organization Patient Experience Settings

Reports

  • Using Admin Reports
  • Using the Bill Summary Report
  • Using the Daily Activity Summary Report
  • Using the Payment Plan Report
  • Using the Transaction Report
  • Using the Estimated Notification Report
  • Using the Invalid Email and Text Report
  • Using the Opt-Out Report
  • Using the Patient Click Through Report
  • Using the Text Response Report
  • Using the Ingestion Report
  • Using the Print Job Report
  • Using the Recon Report

Onboarding

Popular Articles

  1. Paying Your Bill
  2. Capturing Payment for Bills
  3. Introducing PatientPay Admin
  4. Recon Specification
  5. Integrating with PatientPay
  6. Viewing Guarantor/Patient Details
  7. Lifetime JSON Statement Specification
  8. Viewing Your Bill
  9. Introducing Patient Portal

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