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Introducing PatientPay Admin

Written by Chris Joyce

Updated at April 13th, 2025

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  • Patient Portal
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  • Integration
  • Release Notes
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Table of Contents

Getting Started Supported Web Browsers

PatientPay Admin is a web application for admin staff members to manage configuration, view/pay bills, update patient demographic and communication preferences, manage plans or subscriptions, access Analytics / reports, and configure user access. 

Getting Started

To get started using using Admin, follow the links below:

  • Login into Admin
  • Resetting your Password in Admin
  • Searching for Patients, Bills and Transactions
  • Viewing Guarantor/Patient Details
  • Viewing a Bill's Details
  • Capturing Payments for Bills
  • Viewing Transaction Details
  • Using Create Payment for Time-of-Service or Bill Payments
  • Using Insurance Payments
  • Using Cash Register
  • Managing Users, Roles and Permission
  • Managing Account Settings
  • Using Analytics Dashboard
  • Using Admin Reports
  • Admin Configuration
  • Accessing the Knowledge Base
     

Supported Web Browsers

Supported Browsers

Both the Patient Portal and Admin applications are supported on the following browsers:

Browsers Minimum Version Platform
Chrome 77.0.3865.120 (Official Build) (64-bit) Desktop
Mozilla Firefox 69.0.1 (64-bit) Desktop
Safari 12.0.3 Desktop
Edge 86.x Desktop
Chrome 77.0.3865.69 Mobile (Patient Portal only)
Safari 12.0 Mobile (Patient Portal only)

 

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