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Accessing the Knowledge Base in Admin

Written by Chris Joyce

Updated at March 14th, 2025

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  • Patient Portal
  • Admin
    Config Reports Onboarding
  • Integration
  • Release Notes
+ More

PatientPay provides an extensive knowledge base of articles and video tutorials for using the Patient Portal or Admin. It also includes important information about integrating with PatientPay. To access the knowledge base, click your username in the lower left of the Admin menu, and choose Help & Support. The Knowledge Base screen will display.

To interact with our Swifty AI chat bot, simply type into the search box or use the floating icon in the lower right. Ask any question and get a list of resources as well as step-by-step instructions.

knowledge base help support tutorial

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