PatientPay 25.8.1
August 2025: Expanded Data Processing, Smarter Billing, and Streamlined User Experience
Table of Contents
ποΈ Go-Live Date:
This release is generally available on August 21, 2025.
π’ Whats New
Below is a summary of the enhancements and improvements included in this release:
- Expanded data processing: Batch ingestion for Azalea now handles up to 10,000 records for faster, more reliable syncing.
- Smarter billing workflows: Hospital-specific logic, daily balance checks, and more automation produce clearer, more accurate statements.
- Greater payment flexibility: Auto-charge enhancements allow installment changes; improved patient reminders for expiring cards and upcoming charges.
- Seamless login: Okta Single Sign-On delivers a streamlined, one-click (or βno-clickβ) login experience.
- Transparent tracking: Enhanced audit trails now record onboarding, configuration, and content updates for improved visibility.
- Improved admin tools: Patient search now finds all related results, and onboarding features clearer logic and easier document upload.
- Accessible historical data: Daily reports provide easier access to organized paper EOB data.
Details
π New Features & Enhancements
- Expanded Batch Processing for Azalea β Ingestion capacity increased from 100 to 10,000 records at a time.
- Improved Billing Integration for Iraan General Hospital β Hospital-specific billing workflow enhancements.
- Auto-Charge Flexibility β Support for installment changes and auto-charge updates.
- Balance Management β Daily patient balance checks and automated bill voiding.
- Smarter Notifications β Alerts for expired payment methods and upcoming charges.
- Okta Single Sign-On Experience β One-click / βno-clickβ login option.
- Audit Trails & Tracking β Logs added for onboarding, content, and configuration updates.
- Patient Search Improvements β Broader results for administrative ease.
- Onboarding Experience Enhancements β Improved UI, error prevention, document upload.
- Historical Data Access β Easier daily visibility into paper EOB data loads.
- Localization Updates β Timestamps adjusted to user time zones.
π οΈ Bug Fixes
- Billing Accuracy β Fixed Azalea ingestion errors, incorrect balances, missing new bills.
- Transaction Reporting β Resolved report failures.
- Analytics Accuracy β Corrected inflated activity conversion rates.
- Payment Plans & Fees β Technology fees display only when applicable.
- Subscriptions β Addressed incorrect bill amounts in edge cases.
- Mobile Experience β Fixed overlapping βPay Nowβ buttons on high-res views.
- Onboarding Portal β Fixed merchant ID request failures and auto-logout issues.
- ACH Payments Display β Declined payments no longer show as successful.
- Data Submissions β Prevented name truncation during Worldpay submissions.
- FullStory/Tracking β Accurate capture of patient/copayment workflows.
- User Preferences β Resolved popup issue with autopay communications.
- Collections β Corrected dunning report date issues when contact preferences limited.
β οΈ Known Issues in This Release
- There are no known issues in this release.