PatientPay 25.6.1
Major upgrades for onboarding, privacy, reporting, and payment experiences now available.
Table of Contents
Go-Live Date:
This release is generally available on June 25, 2025.
Release Overview
This release makes onboarding faster, more secure, and easier for both administrators and applicants. You’ll find:
- Streamlined onboarding: Track applications in one place with clear status updates.
- Stronger privacy protections: Sensitive information is masked throughout applications and documents.
- Improved applicant experience: Mobile-friendly portals support uploads, digital signatures, and notifications.
- Faster reporting: New reports and exports provide quicker, more accurate insights.
- Enhanced payments: Card reader and EMV integrations deliver smoother, more reliable transactions.
Highlights in This Release
🚀 New Features & Enhancements
- Simpler Admin Management: Manage onboarding with a redesigned dashboard and real-time status tracking.
- Stronger Security: Protect applicant information with role-based access and two-step verification.
- Better Applicant Experience: Applicants receive secure invites, can save progress, upload documents, and sign digitally with ease.
- Seamless Document Handling: Completed applications are securely archived as signed PDFs.
- Automatic Notifications: Instant alerts keep staff informed as applications are submitted.
- More Powerful Reporting: Access new reports, including a Virtual Credit Card (VCC) Transaction Report with filters and export options.
- Faster User Management: Search and onboarding workflows run more smoothly, with easier CSV data downloads.
- Improved Payments: Enhanced device integrations ensure reliable transactions, with clearer labeling for Amex cards.
- Smoother Processing: Updates improve speed and accuracy for payments and reconciliation.
- Better Account Matching: Virtual card payments now match more accurately to accounts.
- Clearer Navigation: Dashboards and forms are refined for faster, easier access.
- Mobile-Friendly Design: IDs and banking documents can be uploaded seamlessly on mobile devices.
- Guided Workflows: New prompts and validation messages offer support every step of the way.
🛠️ Bug Fixes
- Application forms now feature consistent dropdowns, better data masking, and improved calendar behavior.
- Status updates and notifications are more reliable and easier to understand.
- Payment history displays and plan calculations are more accurate.
- File uploads, user management, and data exports now have stronger error prevention.
- Search and breadcrumb navigation are improved for quicker access.
⚠️ Known Issues in This Release
- There are no known issues in this release.