PatientPay 25.7.1
Secure Onboarding, Smarter Payments, and Powerful Reporting: July 2025 Release Delivers Data Privacy, Device Flexibility, and Enhanced User Experience.
Table of Contents
🗓️ Go-Live Date:
This release is generally available on July 23, 2025.
📢 Whats New
- Stronger security: Only authorized team members can view onboarding applications.
- Flexible payment devices: Add multiple EMV terminals per application for smoother payments.
- Enhanced privacy: Sensitive data is masked throughout onboarding and forms.
- Smarter reporting: Bill Summary and Daily Activity reports are faster, more detailed, and easier to use.
- Improved user experience: Navigation and onboarding flows are more intuitive.
- Accurate payment plans: Payment schedules are calculated precisely to ensure reliability.
- Dependable payment processing: Card readers and EMV integrations are optimized for daily use.
Details
🚀 New Features & Enhancements
Onboarding Application & Portal
- Only the right team members can view and manage onboarding applications, making your company’s data even more secure.
- Support for multiple payment devices per application allows your operation to handle advanced and varied payment scenarios.
- Privacy protections automatically mask sensitive info, providing added assurance for your team and clients.
Reporting & Data Management
- Bill Summary reports now generate faster and with improved reliability.
- Daily Activity reports now include details on paper statements and EOBs (Explanation of Benefits), keeping you fully informed.
- Enhanced reporting options offer a clearer, more complete picture of your billing and activity.
User Experience & Payments
- Application statuses update accurately, providing clear visibility at every onboarding stage.
- The interface has been refined for greater comfort and ease of use, from onboarding forms to search and navigation.
- Adding new users is easier—anyone invited to create their password will now appear promptly in search results.
- Card reader devices are now even more dependable, and your Payment History shows today’s transactions by default.
- Payment plans are calculated precisely, ensuring transparency and accuracy for both staff and patients.
Navigation & Organization
- Year-over-year report data loads as expected, providing full insight for your records.
- All available payment plan terms display only what’s relevant to your organization.
- Improved navigation makes it easier to return to the right spot within AR Management reports.
⚠️ Known Issues in This Release
- There are no known issues in this release.